My Background
Dynamic and visionary QA Leader with a track record of transforming quality assurance processes in fast-paced tech environments. Passionate about leading quality initiatives, fostering a culture of excellence, and driving strategic quality assurance to enhance customer satisfaction and product reliability. Eager to leverage my leadership skills to elevate quality standards.
“Keep work fun.”
Professional Experience
Lead QA Engineer
Milwaukee Tool
Jan 2021 – Present
Lead QA Engineer across three scrum teams, responsible to ensure quality across 7 applications. Subject matter expert on all applications. Working closely with PO’s and developer leads to understand all sides of our applications. Established QA standards across the IT department.
- Spearheaded standardization of QA practices across the department, resulting in 7 automation tools being consolidated down to a single framework.
- Established QA Community of Practice monthly sessions to create an environment of shared quality knowledge and foster collaboration across the department.
- Detected critical performance issues pre-launch through load testing utilizing JMeter and LoadNinja, mitigating several critical performance bugs prior to launch.
- Automated critical UI tests in Playwright through an Azure Pipeline and ran them in Browserstack to provide support across multiple operating systems and browsers.
- Acted as Subject Matter Expert (SME) across 5 applications, assisting with training, troubleshooting, and bridging business and technical requirements.
- Contributed to Oracle ERP implementation by establishing load testing plan standards, and improving efficiency for project teams.
- Stepped into Product Owner responsibilities, and successfully managed backlogs and stakeholder communications after the departure of the team’s Product Owner.
- Mentored and developed a team of 3 QA professionals, focusing on skill enhancement and cross-collaborative projects, resulting in a more versatile and effective team
- Direct reports now work cross collaboratively to grow their skills and aid business needs.
- Hired as a QA Engineer II, promoted to Senior in 2022, then to Lead in 2024.
- 2022 Emerging Leaders Program Graduate.
- Working across the organization to help other development teams build quality into their team’s culture.
FIS Global Solutions
Software Test Engineer
Jun 2018 – Jan 2021
QA member responsible for front and back-end testing, along with creating automated tests in Protractor, Cucumber and Selenium. Responsible for validating other QA teams reported bugs before going to the dev team. Took on the responsibility of maintaining environments.
Improved test environment stability by proactively monitoring, restarting pathways and managing lower-environment outages.
- Developed and maintained UI automation scripts using Protractor, Selenium, and Cucumber.
- Validated and triaged hundreds of bugs across multiple offshore QA teams, ensuring efficient and accurate communication with development teams.
- Improved test environment stability by proactively monitoring, restarting pathways and managing lower-environment outages.
Quality Assurance Projects
Software Testing Initiatives
Led multiple teams’ testing efforts, along with building multiple front-end UI automation testing suites from scratch. Becoming an SME on my applications.
Leadership in QA
Led the initiative to have QA members directly on development teams, including following SAFe practices and having QA members point and participate in scrum activities. Mentored QA members to become SME in their applications.
Innovative Testing Solutions
Worked collaboratively with the development team to implement automation solutions that best fit their application. Building short and simple automation scripts that help find problems sooner.